Support Center
How can we help your learning journey?
Exam Levels
Guidance on German A1–C2 certificates and preparation material.
Technical
Troubleshoot audio issues, app sync, and browser compatibility.
Billing
Manage your Pro subscription, invoices, and refund policy.
Frequently Asked Questions
Sign in, open Practice → Full Mock Test and pick your level. Every A1 and A2 mock test includes Lesen, Hören, Schreiben and Sprechen with an answer key and instant scoring.
Technical Support
Can't find what you're looking for? Message our support team.
Email support
support@germanarena.com
Response time
Under 24 hours